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Gurge44 60926d4ea8 Add support guidelines for Endless Host Roles

This document provides guidelines for obtaining support for Endless Host Roles (EHR), including general questions, bug reports, reporting abuse, response times, and contributor support.

2025-11-18 13:17:31 +01:00

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Support for Endless Host Roles (EHR)

If you need help with EHR, here’s how to get support for different situations:

1. General Questions

For gameplay questions, mod features, or general discussion:

Ask the community on the EHR Discord server
Discuss ideas, tips, or suggestions democratically — the community decides what’s best

2. Bug Reports

If you encounter a bug or technical issue:

Submit a bug report through GitHub Issues or Discord
Include as much information as possible:
- Steps to reproduce the issue
- Platform / version of the mod
- Any relevant logs or screenshots

3. Reporting Abuse

If a player is behaving inappropriately in-game or on Discord:

Open a support ticket on the Discord server
Provide at least one of the following for identification:
- Friend code
- Hashed PUID
- Discord ID
Include all relevant context and evidence for the report

4. Response Times

We aim to respond to all support requests within 1 hour whenever possible.

5. Contributor Support

If you’re contributing to EHR:

Discuss questions or ideas with the community first
Check CONTRIBUTING.md for coding guidelines and workflow
Respect the democratic decision-making of the project when suggesting major changes

Thank you for helping make EHR fun and fair for everyone! 💜

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